The Colombian singer Shakira gifted her followers a song on Monday at the door of the Mandarin hotel in Santiago, Chile, before leaving the country. This occurred after two concerts were canceled due to technical problems with the stage installation at the National Stadium.
The situation triggered a scandal involving the Chilean Government, through the National Consumer Service (Sernac), which announced a complaint against those responsible. The local producer, amid criticism, did not provide many details about the cancellations, leaving fans who traveled from different places, including neighboring countries, to attend the concerts in anticipation.
Shakira expressed her regret about the situation and promised to return to Chile with her show 'Women No Longer Cry.' The singer referred to the logistical issues that affected the event's safety, blaming the local producer for not meeting the required specifications for the stage setup.
In response to fans' anger and criticism of the event's handling, the National Consumer Service expressed surprise at the situation and emphasized that the explanations provided by the producer were insufficient. The entity urged those affected to file complaints to consider actions to be taken and ensure compensation for the damages incurred.
Although the singer appeared hopeful about returning to Chile to deliver a quality show, uncertainty remains among fans who eagerly awaited the concerts. Amid the controversy, the artist thanked her fans for their support and lamented not being able to perform the shows as planned.
